This information is for attendees of the FF7 Rebirth launch event on February 25.

A separate FAQ will is available for Pom Central on February 24, here.

THE BASICS…

When and Where?
The launch event is being held at The Birmingham Conference & Events Centre, located on Hill St, Birmingham B5 4EW. The venue is across the street from New Street Station making it a convenient location for using public transport.

Are children allowed at KupoCon?
Absolutely! KupoCon events are family-friendly. Children under 12, when accompanied by an adult ticket-holder, can attend for free.

Can I bring my pet?
Unfortunately, no pets are allowed within our venue space, except for service animals. This policy is in place for their own well-being.

Is parking available at the venue?
While the venue itself does not have parking, there are lots of options within walking distance.

Is there a cloakroom for attendees?
Unattended racks will be available. Items are left at your own risk.

I need to change the name on a ticket, how do I do that?
You can easily update the name on your ticket by accessing your Eventbrite account from the “Tickets” section and using the Edit function.

Where can I find an event schedule?
You can find the schedule for the day and all the essential information on our Pom Central page (scroll down to the Rebirth section) and this FAQ: https://kupocon.com/pmc/

What is the layout for the event? Is it accessible?
The event will be held across two floors. The ground floor will be closed. The first and second floor contain many KupoCon services. The venue has two stairwells. One will be used to go up, another down. The elevators will be for the exclusive use of staff, those with Blue Chocobo badges and individuals with restrictive cosplays that cannot manage stairs. Full details: https://kupocon.com/accessibility/

Are there any rules or restrictions?
Yes, please read our Event Policies, which include details on props for cosplayers. We strongly recommend leaving large cosplays at home. This is a conference centre and does not have the usual ceiling heights that you’ve come to expect. Large cosplays will be restricted to the top floor. We politely ask you refrain from bringing outside food and drink into the venue (excluding water). We are also requesting you refrain from bringing large backpacks and use tote bags instead.

Should I bring anything with me?
If you plan to complete the DLC content of your quest log from Saturday, we suggest having access to a camera (this could be via your phone) and have a pen or pencil. We do have pencils available, but it never hurts to bring one.

REGISTRATION…

Can I purchase at the door?
Unfortunately, tickets will not be available for purchase at the door.

When and where is registration? Can I pre-register?
Attendees should register from the main entrance on the ground floor. Only use the connecting walk-way from the hotel if you have already obtained your wristband during pre-registration. For this event, it’s essential to arrive on time. You can register from 10:00. We recommend arriving before 10:30 am to fully experience the opening. During the opening ceremony, starting at 11, registration will be closed. Please have your ticket and ID ready. Patrons can register Friday evening from 5pm to 8pm. The location will be shared on Patreon. We encourage Patrons to take advantage of this service to collect loot and autograph bundles. Ensure you don’t lose your wristband for the event, as replacements won’t be provided.

Can I bring a bag with me?
Tote bags are acceptable, but backpacks are discouraged, and suitcases will not be allowed. We strongly advise you to leave backpacks at home and use a tote bag instead.

EVENT CONTENT… 

What should I expect?
The event kicks off with the opening at 11 am. We highly recommend attending as it will guide you through your experience. The day is focused on Rebirth. This is primarily a social occasion with a keynote with our voice actors. It will be a very relaxed experience. Cosplay is still encouraged. 

Do I need to register for the cosplay parade?
No need to register in advance. Simply join the queue, which forms after the Opening Ceremony concludes.

I need to collect or drop something off. Where do I go?
Visit Mognet Central, located on the top floor to collect items such as Kupons, Autograph Bundles and Chocobo badges (in any color). Mognet Central also serves as an information hub and drop-off point for Mognet Mail. You will also find lost and found here. If in doubt, this is the table to visit.

I didn’t attend KupoCon on Saturday, can I still participate in the quests and hunts?
If quest logs are available, you may purchase one. However, all Saturday content is void. You can only complete Sunday content (DLC). 

Is food and drink available?
Yes. We hope to offer refreshments on the ground floor and first floor. Note that there is a shopping district across the street with lots of options and we do encourage you to take a break.

GUEST INFORMATION…

I want autographs, how do I obtain them?
The KupoCon special guest systems have received a massive overhaul in an attempt to make it simpler and quicker for attendees. You need either an Autograph Bundle or Kupon. Full details on the new system can be found here: https://kupocon.com/7929/

I purchased an autograph bundle, where do I collect it?
Collect your guest autograph bundle at Mognet Central. Patrons can collect during pre-registration.

I just want to meet the guests. How do I do that?
The guests will be wandering around, so feel free to approach them.

Can a guest sign additional items?
Yes, guests can sign additional items at their own prices. Note that your session may come with limitations.

Will guests have their own items or should I bring something?
Some guests may have items available, but we also offer items for purchase. You are welcome to bring your own items for signing.

Can I give a gift or letter to a guest?
While guests have historically appreciated gifts, please no consumable items. Respect their decision if they decline, as they may have personal reasons. We’ve also setup a mail station at Mognet. You can drop off a letter for any guest or staff member here and we will make sure they get it.