KupoCon isn’t just an event; it’s a warm and inclusive community. Before diving in, be sure to acquaint yourself with our guidelines and event protocols. When you buy a ticket or become part of our community spaces, you’re implicitly accepting these rules and conditions. Any queries? Shoot us an email at [email protected].

ATTENDING KUPOCON

• Please ensure that your ticket displays your legal name, as you may need to present ID for verification purposes. If you don’t have appropriate documentation, please reach out to inform us. We understand that using your legal name may not always be feasible, but this policy is implemented for insurance liability and the safety of all attendees. If you need to use a different name on your ticket, please notify us via email beforehand, and we’ll strive to accommodate your request.
• Tickets are non-refundable. To combat scalping and prevent the same ticket from being sold to multiple individuals, KupoCon will no longer support ticket buy and sell posts on any of its platforms. We strongly advise against purchasing tickets from third parties unless you fully trust the seller. Any risks associated with buying tickets from others are borne solely by the individual. KupoCon reserves the right to refuse entry if a ticket has already been redeemed.
• To receive event loot included with your ticket, attendance at the event is mandatory as we’re unable to mail loot. Alternatively, you may assign your ticket to another attendee for them to collect on your behalf.
• Upon entry to KupoCon, attendees assume responsibility for their personal liability and all associated risks.
• Attendee wristbands or badges are mandatory for entry and must be visible at all times. Once issued, these wristbands/badges cannot be replaced, refunded, or transferred.
• By accepting an attendee wristband/badge, you consent to the use of your image or likeness in any recording, transmission, or reproduction of KupoCon for use by KupoCon or its partners.
• Attendees will be required to remove masks that cover their face when registering at KupoCon.
• Failure to adhere to KupoCon’s published rules, including disruptive or inappropriate behavior, will result in the immediate revocation of your badge and ejection from the event. KupoCon reserves the right to revoke badges and eject individuals from the event at any time and for any reason, without offering a refund.

GENERAL RULES

• Please adhere to the requests and directions given by KupoCon, security, and venue staff.
• Personal items are your responsibility; neither KupoCon nor the venue can be held liable for lost or unattended belongings. Any items found will be held at Mognet Central and eventually turned over to venue administration.
• All attendees must maintain appropriate attire, including shoes, pants/shorts/skirts, and shirts/tops. Cosplays requiring partial nudity should be tasteful and in compliance with the law.
• Event rooms have limited space and seating, which is not guaranteed. Standing room is permitted at the discretion of KupoCon or venue staff.
• Meeting special guests is not guaranteed due to the volume of attendees. To ensure access, consider purchasing an appropriate ticket/bundle. Details can be found on the event pages.
• Lining up is allowed no earlier than 1 hour prior to the event opening.
• Alcohol consumption is prohibited during daytime events. Please be aware of the local drinking age; underage drinking or intoxication will be reported to Facility Management and the local Police Department.
• Smoking, including vaping, is only permitted in designated outdoor areas.
• Only registered vendors are authorized to sell at KupoCon; private sales and on-site collections are strictly prohibited.
• Theft, assault, drug use, and other illegal activities will be prosecuted.
• Discrimination or harassment in any form is unacceptable, such as racism, ableism, and sexual prejudice (including but not limited to homophobia and transphobia).
• Please avoid obstructing foot traffic within the event area.
• Attendees may be asked to remove large bags, props, or accessories from event areas.
• For questions or concerns, seek out KupoCon staff or volunteers, who are stationed at the front desk or Mognet Central.
• Photography is permitted, but studio equipment setup requires prior authorization from KupoCon.
• Autograph requests from guests are not permitted during evening celebrations unless initiated by the guest.
• Interviewing special guests requires written permission from KupoCon.
• Bringing sealed food items is allowed but discouraged; homemade food distribution is prohibited. Special guests cannot accept food gifts, although additional venue rules may apply.

COMMUNITY GUIDELINES

• At KupoCon, we maintain a zero-tolerance policy towards discrimination and harassment in any shape or form. This includes, but is not limited to, actions or language based on race, gender, sexual orientation, religion, disability, or any other personal characteristic. We strive to foster an environment where all individuals feel safe, respected, and valued.
• If you experience or witness discrimination or harassment, we urge you to report it to KupoCon immediately. We take such matters seriously and will take appropriate action to address and rectify the situation.
• Furthermore, we encourage open communication within our community. If you have questions, concerns, or complaints, please don’t hesitate to reach out to KupoCon. Your feedback helps us improve and ensure a positive experience for all.
• Abusive behavior towards KupoCon, its staff, or fellow attendees will not be tolerated. This includes verbal abuse, threats, or any form of aggressive behavior. We expect all members of our community to interact with each other and with us in a respectful and courteous manner.
• In the online realm, we discourage the formation of mob-like mentalities and any form of online abuse. Engaging in such behavior may result in the invalidation of tickets. We encourage all community members to maintain a respectful and law-abiding online presence when discussing KupoCon or related topics. Let’s foster a community built on mutual respect and understanding.

PROPS

• The possession of real weapons, whether functional or not, is strictly prohibited. Please refrain from bringing any real weapons to the event.
• All items listed in the Prohibited Items list (See below) are not allowed within the event premises. This rule applies without exception, regardless of the item’s functionality.
• Metal props are strictly prohibited from being brought into the event area.
• KupoCon Security reserves the right to inspect and peace-bond other props at their discretion. This measure ensures the safety of all attendees.
• Any props found to be unapproved will be cataloged and stored. Owners may reclaim these items upon exiting the event. However, if an item violates any city, state, county, or federal law, it may be withheld at the discretion of the local police department.
• KupoCon Security cannot approve props prior to the event. All props will be evaluated onsite.
• Prop weapons should not be carried outside of the event premises. Local police departments may perceive individuals carrying realistic-looking weapons as legitimate threats and may take appropriate action in accordance with the law. Please place the prop in a bag and clearly mark it as “Prop”.
• Attendees who fail to comply with these prop guidelines or are identified as repeat offenders may be subject to removal from the event premises.

VENUE

• If any individual causes damage to venue property or jeopardizes their own safety or the safety of others, they will be promptly ejected from the venue, with their access to KupoCon revoked. Those involved will be held legally and financially accountable, and venue administration reserves the right to pursue prosecution to the fullest extent of the law.
• We kindly ask all attendees to maintain suitable noise levels throughout the event. Should a room experience three disturbances, the guests responsible will be ejected from the venue premises, and their access to KupoCon may be permanently revoked.
• Guests are expected to adhere to the listed occupancy and fire safety limits for each room within the venue. Failure to comply with these regulations may result in immediate ejection from the venue premises.

PROHIBITED ITEMS

• Alcohol and illegal substances.
• Wheeled items (excluding mobility assistance devices), including but not limited to:
  • Segways/Hoverboards. (Excluding Zell/Cloud Cosplays) [IMMITATION ONLY]
• Revealing and/or offensive attire.
• Weapons, including:
  • Knives, firearms, and other weapons.
  • Real guns (working, disabled, or otherwise).
  • Projectile weapons (pellet guns, airsoft rifles, pistols, disc guns, paintball markers, water pistols, or other liquid “weapons,” etc).
  • Metal blades (knives, swords, sharp items, etc).
  • Practice swords including bokens and kendo bamboo practice swords.
  • Chains, spikes (metal), leashes.
  • Any other potentially harmful weapon, prop, or item as determined by KupoCon Security.
• Promotional signs
• Smoke or fog machines or similar devices.
• Laser pointers or similar devices. These items may not be used in public unless you are officially sanctioned to lead or present a gathering seminar, panel, workshop, or other gathering-sanctioned event.
• Drones and other aerial devices.

For detailed information on our accessibility policies, please visit our dedicated page at: https://kupocon.com/accessibility/.